Online Backup Speed

What determines my backup speed to the Online Backup and Recovery Service?

Online backup speed is dependent on your internet speed and the size of your data file.

Internet speed dictates how fast data can be transferred from your computer to our servers.

Your internet speed is determined by your current broadband package, plus other influencing factors such as distance from your exchange, time of day, and the amount of internet traffic at the time of backing up.

To test your internet speed, access a free site such as and follow the on screen instructions.

The key information as detailed here is your ‘upload speed’. This will dictate how fast your data can be uploaded to the online backup service. As mentioned above, please note that there can be variable factors such as time of day which can affect the upload speed.

The second factor is the size of your data file. Essentially, the more data your file contains, the larger it will be and the longer it will take to upload.

Therefore, if you find upon closing that the software is taking a little longer than expected to backup your data, please note that your file size / internet speed can be contributary factors.